Hotel Resol Trinity Hakata

Great location, close to the metro and right in the city center. Great to have a microwave in the lobby, especially when you buy some bento boxes Staff were nice, and the facilities were very clean

I like how the lobby and front entrance have been refurbished. The superior twin room is quite spacious. The Wi-Fi was strong. Air conditioning was very good. There was missing breakfast coupon and a strange looking handy cleaner on the desk, but front desk came and resolve issue immediately.

My friend was flying down from New York City, JFK AirPort when her flight was badly delayed and couldn’t make it in time. The front office staffs are always so accommodative, understanding and supportive! Told us to get in touch with Agoda and they will Not Charge us for it. So beautiful and kind! Unlike the disgusting and disgraceful Marriott Hotel Surawongse’s team in Thailand! Mean and egotistical staffs. They’ll never come close to the lovely Japanese hospitality.

Great location. 3 minute walk to the subway line to the airport and lots of restaurants and bars nearby. The views from the 13th floor lobby were spectacular. Rooms are as you would expect in a business hotel - small but well- equipped. There is a public bath on the 14th floor, which has views over the city.

Reception staff are very friendly and helpful. The location of the hotel is just next to the canal and walking distance to the main shopping district. The room is clean, and the bed is comfortable. Highly recommended.